Your PrivacyMatters

What Information We Collect

Information You Provide

• Contact Information: When you contact us through our contact form, we collect your email address and the message you send.
• Communication: Any correspondence you have with us, including emails and feedback.

Information Automatically Collected

• Usage Analytics: We use privacy-focused analytics to understand how visitors use our website, including pages visited and time spent on the site.
• Technical Information: Your IP address, browser type, device information, and referring websites for security and optimization purposes.
• Cookies: We use minimal cookies for essential site functionality and analytics. You can control cookie preferences through your browser settings.

How We Use Your Information

• Communication: To respond to your inquiries and provide customer support.
• Service Improvement: To understand how our website is used and improve user experience.
• Security: To protect our website and users from security threats and abuse.
• Legal Compliance: To comply with applicable laws and regulations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in these limited circumstances:

• Service Providers: With trusted service providers who help us operate our website (e.g., hosting, analytics) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect our rights and safety.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, with notice to affected users.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure hosting infrastructure

Your Rights

You have the following rights regarding your personal information:

• Access: Request information about what personal data we have about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Portability: Request a copy of your personal information in a structured format.
• Objection: Object to certain processing of your personal information.

To exercise these rights, please contact us at privacy@wikifive.com.

Cookies and Tracking

We use minimal cookies and tracking technologies:

• Essential Cookies: Required for basic site functionality, such as remembering your theme preference.
• Analytics Cookies: Help us understand site usage through privacy-focused analytics that don't track individual users.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect site functionality.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Contact form submissions are retained for up to 2 years for customer service purposes, after which they are securely deleted.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our website after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us: